Law Maker

CHAPTER III RIGHTS AND DUTIES OF DATA PRINCIPAL

Section 13: Right of grievance redressal

The Digital Personal Data Protection Act, 2023

(1) A Data Principal shall have the right to have readily available means of grievance redressal provided by a Data Fiduciary or Consent Manager in respect of any act or omission of such Data Fiduciary or Consent Manager regarding the performance of its obligations in relation to the personal data of such Data Principal or the exercise of her rights under the provisions of this Act and the rules made thereunder.

(2) The Data Fiduciary or Consent Manager shall respond to any grievances referred to in sub-section (1) within such period as may be prescribed from the date of its receipt for all or any class of Data Fiduciaries.

(3) The Data Principal shall exhaust the opportunity of redressing her grievance under this section before approaching the Board.

Questions on this section

1 question in 1 of our papers cite Section 13. Try these from the free papers:

  1. 1. Assertion (A): A Data Principal may approach the Data Protection Board with a grievance against a Data Fiduciary without first using the grievance redressal mechanism of that Data Fiduciary. Reason (R): Section 13(3) of the Digital Personal Data Protection Act, 2023 requires the Data Principal to exhaust the opportunity of redressing her grievance under that section before approaching the Board.